FAQs
Can I order pre-ground coffee beans?
Can I order pre-ground coffee beans?
We only ship whole-bean coffee. High-quality coffee tastes best when ground right before it’s brewed. Check out this review of our favorite home grinders.
What’s the shelf life of coffee?
What’s the shelf life of coffee?
Once a sealed coffee bag is opened, it’s best to enjoy it within four weeks. However, you can extend the life of your coffee by limiting it’s exposure to air. A vacuum canister is a great way to keep your coffee fresher for longer. Here’s one we offer.
Why are you called Bicycle Coffee?
Why are you called Bicycle Coffee?
We use bicycles with trailers to deliver bags of coffee to our local wholesale accounts since 2009. Riding is fun, we love Bicycles!
Will my coffee be delivered by bicycle?
Will my coffee be delivered by bicycle?
Most likely not. We use a shipping service for most residential deliveries. We use bicycles to deliver to our local wholesale accounts.
How does the subscription service work?
How does the subscription service work?
Check out our Subscription FAQs for more detailed information on this service.
Can I open a wholesale account?
Can I open a wholesale account?
Yes! We’re always excited to work with U.S.-based businesses that need great coffee at a great value - cafes, offices, stores, and more. If that sounds like you, fill out our Wholesale Inquiry Form to get started. All wholesale orders ship free.
Where are you located?
Where are you located?
Bicycle Coffee started in Oakland, California in 2009, where we still roast daily at our flagship cafe & roastery. We also have a long-running location in Tokyo, Japan, which opened in 2014. You can find addresses, hours, and more on our Locations page.
How can I find out about special offers and announcements?
How can I find out about special offers and announcements?
Subscribe to our emails below for the latest Bicycle Coffee news, product releases, and sales. You can also follow us on Instagram @bicyclecoffee to see what we’re up to. For updates from Japan, check out the Bicycle Coffee Tokyo website and follow @bicyclecoffeetokyo on Instagram.